Airtech rifles

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#1 Post by **bucketboy** » Mon Oct 08, 2018 5:20 pm

I don’t like to moan but I purchased some carbon tube from him (or should I say his wife) 3 weeks ago, still not arrived, he claims it’s “lost in transit”, he is not sending out a replacement, no refund and now not replying to email.

I know I should be able to claim the money back through PayPal but that’s hardly to point.

P1$$ poor customer service.

I have bought several lengths of carbon in the past...no more!

Bb

Rant over, feel better now

#2 Post by **daystatesniper** » Mon Oct 08, 2018 5:22 pm

That is crappy customer service .

atvb' Mick

#3 Post by **ogri48** » Mon Oct 08, 2018 6:32 pm

way to run a business and get a good name...not

#4 Post by **Brooksy** » Mon Oct 08, 2018 7:10 pm

He used to be a member on here but he fell out with a few people, mostly over his superior knowledge and engineering. He was banned if I recall. Dr Bob also had a problem with him copying parts without asking nicely, well, without asking at all to be honest.
His real name is Carl Garbert if you want to look his phone number up.

#5 Post by **bigals** » Mon Oct 08, 2018 7:20 pm

07778295542. Here his old number if it rings,

al

#6 Post by **ogri48** » Mon Oct 08, 2018 8:06 pm

yeah that's a pukka "bad guy" sounding name if I ever heard one..

#7 Post by **Samobaggins** » Tue Oct 09, 2018 7:34 am

bigals wrote:07778295542. Here his old number if it rings, al

You beat me to it al!

#8 Post by **bucketboy** » Tue Oct 09, 2018 6:46 pm

Not only is he not answering my emails, it would appear he has closed his eBay account!

Bb

#9 Post by **BEESA** » Tue Oct 09, 2018 7:05 pm

There is a lengthy thread on the BBS about him , seems a real charmer
Don

#10 Post by **kev.G** » Tue Oct 09, 2018 8:43 pm

must have had 20 orders of them for carbon tube.no problems apart from once when a order did not turn up.in the end after a good few messages they admitted it was not sent and sent said item.
kevG

#11 Post by **Brooksy** » Tue Oct 09, 2018 9:40 pm

My advice is to buy your carbon tube and adhesive from
http://www.easycomposites.co.uk/#!/
Their Voodo Glue is fantastic and their product range and service are second to none.

#12 Post by **kev.G** » Tue Oct 09, 2018 10:08 pm

not sure but I think they only do gloss finish Paul m8.only like the Matt.also not got the diameter I use.
kevG

#13 Post by **Brooksy** » Tue Oct 09, 2018 10:27 pm

kevG wrote:not sure but I think they only do gloss finish Paul m8.only like the Matt.also not got the diameter I use.
kevG

Use their carbon fibre cloth and make your own Kev. Just forget to polish it. All you need is a steel rod die and some release wax, after all, you're not busy.

#14 Post by **Popgun** » Tue Oct 09, 2018 10:49 pm

Brooksy wrote:
kevG wrote:not sure but I think they only do gloss finish Paul m8.only like the Matt.also not got the diameter I use.
kevG
Use their carbon fibre cloth and make your own Kev. Just forget to polish it. All you need is a steel rod die and some release wax, after all, you're not busy.

He would have to consider cooking the Sunday roast or autoclaving his tube

#15 Post by **daystatesniper** » Sun Oct 14, 2018 12:53 pm

I see this similar thread on BBS has recieved quite a few replies from the accused lol.

atvb' Mick

#16 Post by **bucketboy** » Sun Oct 14, 2018 2:16 pm

Yep, he is not happy with me.

One of us is lying.

Bb

#17 Post by **BEESA** » Sun Oct 14, 2018 3:35 pm

bucketboy wrote:Yep, he is not happy with me.

One of us is lying.

Bb

It does not take a genius to work out who is lying Pete ! The bloke is on another planet as far as I am concerned . And it seems to me that his wife sells on his behalf on ebay ! But yet again he denies this when I asked him lol .

Don

#18 Post by **bucketboy** » Sun Oct 14, 2018 3:50 pm

He sent me a screenshot of a conversation he had between the courier company and himself. It clearly has his name on it and a reference to “ his customer” If what he is saying on bbs is true, that can’t be me then

Bb

#19 Post by **Brooksy** » Sun Oct 14, 2018 5:32 pm

Come on Pete, it's all his wife's dealings using his good name. He's so scared of her he allows her to destroy his business.

#20 Post by **Drake267** » Sun Oct 14, 2018 5:41 pm

When i was looking for someone to tune my bsa r10 there were quite a few negative comments about him. His tone on the bbs is ridiculous to be honest.

#21 Post by **kev.G** » Sun Oct 14, 2018 5:47 pm

when I had the problem all communications were through his wife.orderd once after that with no problems.plus always get a free airfreshner.

kevG

#22 Post by **bucketboy** » Sun Oct 14, 2018 6:22 pm

A simple email saying” sorry I am away at the moment, I will deal with this on my return” would have sorted this.

Currently he is angry but I am the one still out of pocket!

Strange world

Bb

#23 Post by **kev.G** » Sun Oct 14, 2018 6:55 pm

for the sake of £16 you think he would send it.is it really worth all the stress and bad rep he is getting.
kevG

#24 Post by **bucketboy** » Sun Oct 14, 2018 7:07 pm

He is more stressed than me, give the guy a break, after all his mother in law has just died.

Bb

#25 Post by **kev.G** » Sun Oct 14, 2018 7:10 pm

think he just do the right thing and send it.after all you are a repeat customer.
kevG

.......Theoben Rapid 7.......

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